Business Process Management (BPM)
Essentially a combination of workflow tools and application integration, Business Process Management (BPM) attempts to control and streamline the modern challenges of disparate enterprise IT systems. BPM tools control the buisiness systems running a company, including the Content Management platform, and considers documents and tasks as implementation details for business processes.

Consulting/Implemention/Support
The changing face of Content Management - from a simple tool that serves web content to a complex, central and vital system for storing corporate information, documents and knowledge - has created a need for CMS companies like IvolutionCMS for content management consultancy services.

Content delivery
Content delivery products and technologies ensure content is accessible, and includes dedicated servers and networks and well as monitoring and delivery software. It can also solve speed and traffic issues related to information bottlenecks.

Content platform
As Enterprise Content Management tools increase in complexity, content services are often bundled together to create one solution. The bundling of content provision/creation, a delivery network, categorisation tools, secure delivery, storage and management - sold by one consultant or services company - could be seen as a 'platform'.

Digital asset management
IvolutionCMS Digital asset management system creates a centralised repository for digital files that allows the content to be archived, searched and retrieved. Our Digital asset management systems also allow permissions & tracking nformation to be added to stored data.

Document archiving/retrieval
The creation of large amounts of separate digital documents, which are then stored in a document repository, on an Intranet or Extranet website, has created a demand for an archiving and retrieval system. These tools integrate with an Ivolution Content Management system to quickly search for and deliver content to a page following a request from a user or Business Process Management system.

Extranets
An intranet that is partially accessible to authorised outsiders. Where an intranet resides behind a firewall and is accessible only to people who are members of the same company or organisation, an extranet provides various levels of accessibility to business partners, clients & other authorized users. Extranets are an important business tool for companies, their partners & clients for exchange of corporate information.

Information architecture
The CMS implementation and integration of a content management system often begins with the analysis of the content and needs within an organisation. Information analysis is a key way in which companies can recognise the strengths and weaknesses of the content they hold, while the architecture of content usage and storage is vital to ensure an efficient content management and publishing system.

Intergration/Systems architecture
Enabling content to be shared across sites, servers and repositories is becoming automated via XML and other integration technologies. Open standards for content sharing are slowly emerging to make content more valuable and its delivery more efficient. Many companies save costs (input, conversion, storage) by using XML-based content and sites.

Intranets/corporate portals
A network based on TCP/IP protocols belonging to an organisation accessible only by the organisation's members, employees, or others with authorisation. An intranet site often looks and acts just like an Internet site, but the firewall surrounding an intranet fends off unauthorised access. Intranets that have developed into large-scale sites, sometimes including knowledge management and Customer Relationship Management tools, are often known as 'corporate portals'.

Knowledge management
Knowledge management is the name of a concept in which an enterprise consciously and comprehensively gathers, organises, shares, and analyses its internal knowledge in terms of resources, documents, and people skills.

Online collaboration
Web access speeds are improving and employees in different rooms, towns or even countries are now able to work on the same documents, often with simultaneous voice and video capabilities. Online collaboration tools allow documents to be edited with multiple copies being made, and are crucial to the control of documents and content across a large organisation.

Personalisation
Content can now be personalised by country, publication date, subject or even user. Personalisation tools can use web registration information, email address of IP to make intelligent choices when serving content to a web page to make the browsing experience more valuable.

Records management
Purchase orders, timesheets and other accounting and HR information is often collected on paper-based media. Records management automates that process, sometimes by the conversion of paper records to digital, often by the use of web forms on intranets and extranets.